At Dirty4x4, we take pride in the quality of our products. As a small Australian business, we do not have the capacity to process returns for change of mind purchases. Please ensure you have selected the correct vehicle model before placing your order.

CHANGE OF MIND

We do not accept returns, exchanges or refunds for:

• •Change of mind
• •Incorrect purchases made by the customer
• •Products that are no longer required
• •Products that have been installed, used or modified

Please contact us before purchasing if you are unsure whether a product is suitable for your vehicle.

FAULTY OR INCORRECT PRODUCTS

If you receive a product that is faulty, damaged during transit, or you have received the incorrect item, please contact us within 7 days of delivery by emailing:

sales@dirty4x4.com.au

Please include:

• •Your order number
• •A description of the issue
• •Clear photos or videos of the fault and the product

PRIOR AUTHORISATION REQUIRED

We require prior authorisation before any returns are accepted. Please do not return items without contacting us first.

Once authorised, items must be returned in original condition and packaging. Refunds will be processed within 14 business days of receipt and inspection.

SHIPPING COSTS

Customers are responsible for return shipping costs unless the fault is due to our error or a manufacturing defect.